Privacy Policy

Last updated: 30 July 2026

1. Introduction

Kinetic Lawyers Ltd respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use, store and protect your personal information when you visit https://kineticlawyers.co.uk, contact us, submit an enquiry or otherwise use our services.

Kinetic Lawyers Ltd is the data controller responsible for the personal information covered by this privacy policy.

Our details are:

Business name: Kinetic Lawyers Ltd
Registered address: 2.7, The Hub, 70 Pacific Quay, Glasgow G51 1EA
Company number: SC692869
Email: info@kineticlawyers.co.uk
Telephone: 0141 488 8541

2. Personal information we collect

Depending on how you interact with us, we may collect the following information:

Your name.
Your email address.
Your telephone number.
Your postal or business address.
The name of your employer or organisation.
Information you provide through contact forms, enquiry forms, live chat or email.
Information relating to products or services you request or purchase.
Billing and transaction information.
Records of communications between you and us.
Marketing preferences.
Technical information such as your IP address, browser type, device type, operating system and approximate location.
Information about how you use our website, including pages visited, links selected and the time spent on the website.
Cookie identifiers and information collected through similar technologies.

Please do not provide sensitive or special-category personal information through our website unless we have specifically requested it and explained why it is required.

3. How we collect your information

We may collect personal information:

Directly from you when you complete a form, contact us, create an account, request a quotation, purchase a service or communicate with us.
Automatically when you use our website, through cookies, server logs and similar technologies.
From publicly available sources, where permitted by law.
From third-party platforms, referral partners, service providers or business partners.
From social media platforms when you interact with our business pages or advertisements.

4. How we use your information

We may use your personal information to:

Respond to questions, enquiries and quotation requests.
Provide products or services you have requested.
Manage our relationship with you.
Process orders, payments and refunds.
Provide customer support.
Maintain records of our communications and transactions.
Operate, maintain and secure our website.
Detect and prevent fraud, misuse, security threats and unlawful activity.
Understand how visitors use our website.
Improve our website, products, services and customer experience.
Send service-related messages.
Send marketing communications where you have consented or where we are otherwise permitted to do so.
Comply with legal, regulatory, tax, accounting and insurance requirements.
Establish, exercise or defend legal claims.

5. Our lawful bases for using your information

Under UK data-protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Consent

We may use your information where you have given us clear consent, for example for certain marketing communications or non-essential website technologies.

You may withdraw your consent at any time.

Contract

We may use your information when it is necessary to enter into or perform a contract with you, such as providing a product, service or quotation.

Legal obligation

We may use or retain information when required to comply with a legal or regulatory obligation.

Legitimate interests

We may use your information where it is necessary for our legitimate business interests and where those interests are not overridden by your rights.

These interests may include:

Responding to business enquiries.
Operating and improving our website.
Protecting our systems and services.
Preventing fraud and misuse.
Managing customer relationships.
Understanding the performance of our services.
Promoting our business to existing or prospective business customers where legally permitted.

You may contact us for further information about the lawful basis applying to a particular use of your information.

6. Contact and enquiry forms

When you submit an enquiry through our website, we may collect the information entered into the form, along with technical information needed to process and secure the submission.

We use this information to respond to your enquiry, provide requested information, prepare quotations and maintain appropriate business records.

Unless clearly stated at the time of collection, submitting an enquiry does not automatically subscribe you to marketing communications.

7. Marketing communications

We may send you information about our products or services where:

You have asked to receive it.
You have provided valid consent.
We have another lawful basis and electronic-marketing rules permit us to contact you.

You can opt out of marketing communications at any time by:

Selecting the unsubscribe option included in the communication.
Contacting us using the details in this policy.
Updating your communication preferences, where available.

Opting out of marketing does not prevent us from sending messages necessary to provide a service, administer an account or comply with our legal obligations.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to:

Enable essential website functionality.
Maintain security.
Remember your settings or preferences.
Understand website traffic and performance.
Measure the effectiveness of advertising.
Personalise content or advertising.

Essential technologies may operate without your consent where they are necessary to provide the website or a service you have requested.

Where required by law, optional technologies will not be activated until you have made a choice through our cookie-consent tool.

You can change your cookie preferences. You can also manage cookies through your browser settings, although disabling certain cookies may affect how the website operates.

9. Analytics and advertising

We may use analytics services to understand how visitors use our website. These services may collect information such as:

Your IP address.
Device and browser information.
Pages viewed.
Referring websites.
Approximate location.
Website interactions.
Visit duration.

We may also use advertising services to measure campaigns, create audiences or display relevant advertising.

Where consent is legally required, analytics and advertising technologies will only be used after consent has been provided.

Our current analytics and advertising providers include:

GOOGLE ANALYTICS
GOOGLE ADS
MICROSOFT CLARITY
META PIXEL
LINKEDIN INSIGHT TAG

10. Who we share information with

We may share personal information with trusted third parties where necessary, including:

Website-hosting and cloud-service providers.
Email and communication providers.
Customer relationship management providers.
Payment processors.
Analytics and advertising providers.
IT support and cybersecurity providers.
Accountants, auditors, insurers and professional advisers.
Delivery, fulfilment or subcontracting partners.
Regulatory bodies, courts, law-enforcement agencies or public authorities.
Prospective buyers, investors or advisers involved in a sale, merger or restructuring of our business.

Third parties processing information on our behalf are required to protect it and use it only for the agreed purposes.

11. International transfers

Some of our suppliers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it receives a level of protection consistent with UK data-protection requirements.

Depending on the destination and provider, these measures may include:

UK adequacy regulations.
Approved contractual safeguards.
The UK International Data Transfer Agreement.
The UK Addendum to approved standard contractual clauses.
Other legally recognised transfer mechanisms.

You may contact us for more information about the safeguards applying to your information.

12. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

The nature of our relationship with you.
Whether an enquiry resulted in a transaction or contract.
Our legal, tax and accounting obligations.
Limitation periods for potential legal claims.
Security and fraud-prevention requirements.
Whether you have asked us to delete the information.
Whether continued retention is necessary to deal with a complaint or dispute.

When information is no longer required, we will securely delete or anonymise it.

13. How we protect information

We use appropriate technical and organisational measures designed to protect personal information against:

Unauthorised access.
Accidental loss.
Unlawful use.
Alteration.
Disclosure.
Destruction.

These measures may include access controls, authentication, encryption, backups, system monitoring, staff procedures and supplier-security reviews.

Although we take reasonable precautions, no website, email service or internet transmission can be guaranteed to be completely secure.

14. Your data-protection rights

Depending on the circumstances, you may have the right to:

Be informed about how your personal information is used.
Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information.
Ask us to restrict how your information is used.
Object to certain uses of your information.
Receive certain information in a portable format.
Withdraw consent where processing is based on consent.
Object to direct marketing.
Ask for human intervention where a significant decision has been made solely by automated means.

These rights are not absolute and may be subject to legal limitations or exemptions.

To exercise a right, contact us using the details at the beginning of this policy. We may need to verify your identity before responding.

You will not normally be required to pay a fee. However, applicable data-protection law may allow us to charge a reasonable fee or refuse a request where it is manifestly unfounded or excessive.

15. Automated decision-making

We do not currently make decisions that have legal or similarly significant effects on individuals solely through automated processing.

16. Children’s information

We do not knowingly collect personal information from children through this website. A parent or guardian who believes that a child has provided information to us should contact us so that we can investigate and, where appropriate, delete it.

17. Third-party websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security or content of third-party websites. You should review their privacy information before providing them with personal information.

18. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our services, business practices, suppliers or legal obligations.

The latest version will be published on this page and the “last updated” date will be amended.

Material changes may also be communicated through the website or by another appropriate method.

19. Contacting us

Questions, concerns or requests relating to this privacy policy or our use of personal information should be sent to:

Kinetic Lawyers
2.7, The Hub, 70 Pacific Quay, Glasgow G51 1EA
Email: info@kineticlawyers.co.uk
Telephone: 0141 488 8541

20. Complaints

Please contact us first if you have concerns about how we use your personal information so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s independent data-protection supervisory authority.

You can obtain complaint and contact information through the Information Commissioner’s Office website.